Jishu Roy
Team Lead | Client Operations | QA & Process Excellence | 10+ Years Experience
- Role
- Lead Digital Engineer at Sonata Software
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
About Jishu Roy
I am a highly motivated and proactive professional with 10+ years of experience in client operations, quality assurance, and team leadership. I have strong communication and organizational skills and a proven track record of leading pilot projects, managing client communications, and driving team training initiatives.In my current role, I handle QA responsibilities, performance monitoring, and preparation of operational and SLA reports while ensuring consistent delivery and process compliance. I enjoy working in client-facing environments and contributing to process improvements that enhance efficiency and quality.I’m always open to opportunities that help me learn, grow, and take the next step in my career.
Experience
Lead Digital Engineer
Nov 2025 — Present
Education
Calcutta University, Kolkata
Bachelor of Commerce - BCom, Accounting
2007 — 2010
Ariadaha Kalachand High School
Higher Secondary, Accounting
2005 — 2007
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