Jishu Roy

Team Lead | Client Operations | QA & Process Excellence | 10+ Years Experience

Role
Lead Digital Engineer at Sonata Software
Location
Kolkata, WB, IN
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Jishu Roy

I am a highly motivated and proactive professional with 10+ years of experience in client operations, quality assurance, and team leadership. I have strong communication and organizational skills and a proven track record of leading pilot projects, managing client communications, and driving team training initiatives.In my current role, I handle QA responsibilities, performance monitoring, and preparation of operational and SLA reports while ensuring consistent delivery and process compliance. I enjoy working in client-facing environments and contributing to process improvements that enhance efficiency and quality.I’m always open to opportunities that help me learn, grow, and take the next step in my career.

Experience

  1. Lead Digital Engineer

    Sonata Software

    Nov 2025 — Present

Education

  • Calcutta University, Kolkata

    Bachelor of Commerce - BCom, Accounting

    2007 — 2010

  • Ariadaha Kalachand High School

    Higher Secondary, Accounting

    2005 — 2007

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