Jisha Jose Thomas

Senior Customer Success Manager at Katalon

Role
Senior Customer Success Manager at Katalon
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Jisha Jose Thomas

Throughout my career thus far, I have been exposed to a wide range of industries and roles including finance, sales, and technology. My roles have been primarily tied to relationship/account management, customer retention, and product optimization.As a Customer Success Manager, my goal is to ensure that my customers are using our product efficiently and effectively to help overcome their challenges and connect them to the right Solution. Whether through product adoption, change implementation, business consulting, or customer training, I strive to enable my clients to optimize their performance through the use of our CRM solutions, and ultimately solve problems.Two mantras I value:#RelationshipsMatter and #AlwaysBeLearningPassionate about integrity, empathy, self-awareness, growth mindset, and wellness

Experience

  1. Senior Customer Success Manager

    Katalon

    Oct 2025 — Present · Bengaluru, IN

Education

  • Shri Chankya Education Societys Indira College of Engineering & Technoloogy, Parandawadi, Tal.Maval,Dist. Pune

    Bachelor of Engineering - BE , Computer Engineering

    2013 — 2017

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Jisha Jose Thomas — Senior Customer Success Manager at Katalon in Bengaluru, KA, IN | Unifers