Jinzhou W.
Director, Customer Experience at Motorola Solutions
- Role
- Director, Customer Experience at Motorola Solutions
- Location
- Fort Lauderdale, FL, US
- LinkedIn followers
- 500 followers
About Jinzhou W.
Jinzhou Wan is a Director of CX who orchestrates the transformation of an end-to-end customer experience at Motorola Solutions. He leads a design team that builds services from vision to execution by using a solid foundation in human-centered design. As a self-starter, he actively participates in the company wide innovation competition. Not only he won the best alpha project in 2017, and drove it all the way from incubation to production. ‘Design is a matter of attitude’ is the motto engraved on his mind. No matter designing a car, an electronic device, a piece of furniture or a writing utensil, a positive state of mind is always key to the success of design.
Experience
Director, Customer Experience
Jan 2025 — Present
Education
College for Creative Studies
Master of Fine Arts (MFA), Integrated design
2013 — 2015
University of Shanghai for Science and Technology
Bachelor's degree, Industrial and Product Design
2004 — 2008
Skills
- User Interface Design
- Design Strategy
- Design Thinking
- Sketching
- Industrial Design
- Automotive
- Microsoft Office
- Concept Design
- Product Development
- Project Management
- Concept Development
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