Jay Wu
Project Manager IT Service Owner @HSBC
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WORK HISTORY
Project Manager IT Service Owner @HSBC
CA
Project Go Green- Collaborated with fellow PMs to manage the Go Green project, achieving an 18% YoY energy reduction & 21% cost savings by developing a framework for energy and cost optimization, while working closely with IT Service Owners to meet OKRs and reduce RTB costs.Private Asset Vendor Service Onboarding- Sole Subject Matter Expert of the Asset Class, mastering end-to-end SaaS Service on-boarding and governance- Led IT project management for the successful onboarding of the service (10+ applications), completing the governance process 6 months ahead of schedule by collaborating cross-functional teams (Legal, Compliance, Business, Product, Cyber Security, Architecture, IT, etc.) in 5 different time zones, and utilizing agile methodologies to streamline execution- Worked with executives to define and deliver global, strategic technical projects, driving business alignment and ensuring successful outcomes through meticulous planning and control.Fund Administration On-Premise Application Infrastructure Upgrade- Led IT project management for the application upgrade, impacting 1300+ users, collaborating with 15+ technology teams and vendors to define goals and prioritize resources, ensuring seamless integration and efficient execution- Mentored 5+ junior team members, providing guidance and fostering skill development to deliver high-quality results.Project MIM – Integrate an internal Workflow with the one hosted by Vendor in Cloud- Played a key role in IT project management for a high-profile strategy platform, collaborating with Programmers & Resource Managers to ensure project milestones were met, while effectively managing 15+ stakeholders to ensure alignment and satisfaction.Additional Responsibilities (IT Risk & Control)- Streamlined the Monthly Risk & Control meeting process, cutting time and manual work by 20%, improving overall efficiency- Partnered with ITSOs to mitigate and remediate risks, strengthening IT risk management.
EDUCATION
Guangdong University of Technology
Bachelor of computer science
ABOUT JAY WU
Key Skills:* Project Management Leadership – Extensive experience overseeing projects from initiation to delivery using Agile, Scrum Master, and traditional methodologies; PMP certified.* Risk Management & IT Governance – Proficient in Third-Party Engagement, Risk Reviews, and IT Risk & Controls, ensuring compliance and effective risk mitigation.* Service Management & ITIL Framework – Skilled in Service Design, Transition, and Operations with deep expertise in SaaS Service Management and ITIL best practices.* Cross-functional Collaboration – Proven ability to drive alignment among diverse teams (Legal, Compliance, Cybersecurity, Product, Technology) to achieve business outcomes.* Cloud Solutions & Technology – Knowledgeable in Google Cloud Fundamentals, leveraging cloud technologies for scalable business solutions.* Stakeholder & Vendor Relations – Strong background in managing vendor relationships and aligning stakeholder expectations to drive project success.* Technical Consulting & Support – Expertise in IT consulting and providing technical support to optimize business processes and technology adoption.* Analytical Problem Solving – Exceptional at identifying issues and implementing innovative solutions to complex challenges.* Organizational & Time Management – Highly effective in managing multiple priorities and ensuring timely project completion in dynamic environments.* Effective Communication & Public Speaking – Confident communicator with experience presenting to senior leadership and external partners, making complex ideas accessible to all audiences.With 15+ years of experience in the banking and IT industries, I specialize in project management, IT risk compliance, and delivering solutions through cross-functional collaboration. I am a PMP certified professional with expertise in both traditional and Agile methodologies.Skilled at solving complex problems, I work with diverse teams (Legal, Compliance, Product, Cybersecurity, Technology, etc.) to ensure IT governance and compliance. I\'m also passionate about cultural exchange, maintaining an active lifestyle, and committed to continuous learning.Fluent in English, and a native speaker of Cantonese and Mandarin, I uphold values of integrity, excellence, and openness.
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