Jiniya Chatterjee

Social Media Manager | Brand & Digital Marketing | Online Reputation Management (ORM) | Campaign Strategy | Influencer Marketing | Employer Branding | Sprinklr | Adobe Analytics | MBA, IIM Ranchi

Role
Social Media Manager at HDFC Bank
Location
Ranchi, JH, IN
LinkedIn followers
500 followers
Advertising & MarketingView LinkedIn profile

About Jiniya Chatterjee

I’m a digital-first marketing professional passionate about building brands that people trust, engage with, and advocate for. Currently, I manage social media and online reputation initiatives at HDFC Bank, where I drive integrated campaigns, employer branding, influencer collaborations, and customer engagement across digital platforms. Over the last three years, I’ve helped deliver measurable business outcomes, generating over 20 million campaign reach, managing over social mentions, increasing positive sentiment by 35%, and improving engagement by up to 350% through insight-led content and community strategies. My expertise lies at the intersection of brand storytelling, social media strategy, ORM, and analytics. I enjoy turning consumer insights into high-performing campaigns while ensuring brand consistency, regulatory compliance, and exceptional customer experiences. Core expertise: Social Media Marketing | Online Reputation Management (ORM)| Digital Campaigns | Employer Branding | Influencer Marketing | Community Management | Social Listening | Sprinklr | Adobe Analytics | Consumer Insights | Stakeholder Management MBA graduate from Indian Institute of Management Ranchi, always curious about digital culture, emerging platforms, and the evolving relationship between brands and communities.

Experience

  1. Social Media Manager

    HDFC Bank

    May 2023 — Present · Mumbai, IN

Education

  • MIRANDA HOUSE UNIVERSITY OF DELHI

    Bachelor's degree, Zoology/Animal Biology

    2017 — 2020

  • Indian Institute of Management, Ranchi

    Master of Business Administration - MBA

    2023

  • Surendranath Centenary School

    12, Biology/Biological Sciences, General

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Jiniya Chatterjee — Social Media Manager at HDFC Bank in Ranchi, JH, IN | Unifers