Dinesh Jindal

About Dinesh Jindal

I am a senior professional and technology enthusiast who has actively participated in technology and business transformation of IT & telecom sectors over last two decades in the industry. I started as an industry analyst with IDC observing global trends, analyzing their implication for businesses in India and advising executives on adapting and fine-tuning their strategies. Subsequently I worked with some of the largest consulting companies like Cap Gemini & Deloitte both in execution and advisory capacity, post which joined the industry to strengthen my hands-on experience as a practitioner. After successfully executing special projects in Chairman’s office, I transitioned to IT function at Reliance, supporting business interface with IT and program managing delivery of new IT capabilities and restructuring of IT function for efficiency & effectiveness. I am skilled in Business growth & IT strategies, leading major business & digital transformation initiatives; Program managing implementation and roll-out of new technology platforms, execution and governance of strategic initiatives. I also have deep experience in Business and management consultancy, market intelligence and primary research. I am an Engineer & MBA from a leading Indian business school. Subsequently I have kept myself updated with certifications/training from Cisco, PMI, UiPath, AWS, Microsoft, Automation Anywhere and Salesforce SPECIALTIES: Corporate Planning | Business and Technology Strategy | IT & Business Transformation Projects | Market Research and Analysis | Analysis of Technology | Consumer Research | Market and Regulatory Trends | Market Demand Estimation and Forecasting for New technologies and Services | Market Intelligence | Business Process Improvement | Project Management | Innovation Management | Business Function Integration

Experience

1. Senior Manager

   EY

   Sep 2021 — Present · Mumbai, IN

   EY India’s TMT sector practice serves Technology, Media and Telecommunications clients across Europe, Middle East, India and Africa regions. My focus areas include digital and OSS/BSS transformation sector and performance/EBITDA improvement for Indian and Global Telcos and Technology services companies. Key Assignments include:• Direct Overhead cost Optimization: A French IT MNC had ~10K employees across the globe. My team evaluated the organizations and the job roles being performed and identified key levers for optimization across 11 identified role clusters and prepared a plan for EBITDA improvement• Business Requirement analysis and Prioritization for a US telco for their ~US$400 M enterprise business segments and help them create a plan for automation of their client onboarding and billing operations• Design assurance for OSS/BSS transformation: the South African Telco client is embarking on a 2-year BSS/OSS transformation journey. My team evaluated business requirements and solution architecture end-to-end to ensure that existing functionality and BAU operations are not impacted, and client is able to fully leverage new system capabilities• Implementation support for Greenfield OSS/BSS Deployment: Program Management and Supporting Implementation of OSS/BSS stack for a greenfield Fiber network deployment across an Indian state up to Gram Panchayat level• Program Management for Mid Office Transformation: Program managing the implementation of a n ERP and SRP stack for a Global brand in the resourcing services company for their entities in India

Education

• Government Engineering College, Thrissur

  B Tech, Mechanical Engineering

  1991 — 1995

• IMI Delhi

  MBA, Finance and IT

  1998 — 2000