Jinal Shah
Chief Customer & Marketing Officer at Zip US | Board Director | Forbes 50 Most Entrepreneurial CMO’s | AdAge 40 Under 40
- Role
- Chief Marketing and Customer Officer at Zip Co
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Jinal Shah
Jinal Shah serves as Chief Marketing and Customer Officer at Zip, a digital financial services company. During her tenure, she built and led a world-class team across marketing, corporate communications, monetization, and customer experience that delivered a 10x increase in market capitalization, and 10 consecutive quarters of profitable growth. Prior to Zip, Jinal led senior leadership roles at venture-backed Feather, privately owned S\'well, and NYSE listed Newell Brands, and WPP. Her career has been shaped by working directly with founders, embodying the same entrepreneurial spirit and grit. With these founders, she has built and shaped culturally resonant and commercially successful brands. Jinal started her career as a journalist and made strategic pivots at key inflection points in culture - from global digital agencies to omni-channel e-commerce to consumer fintech. She is recognized as an impactful and inspiring leader, especially for enterprises navigating hyper-growth. Her industry honors include Forbes 50 Most Entrepreneurial CMO\'s, AdAge\'s Leading Women, AdAge 40 Under 40, Financial Narrative FN50 award, Chief\'s New Era of Leader, The Guardian\'s Top 10 Strategists to Watch, and the inaugural curator for TED\'s Ads Worth Spreading. She is an active board advisor and investor in consumer, and mar-tech companies.
Experience
Chief Marketing and Customer Officer
Sep 2021 — Present
My remit is to grow our business, and grow our leaders. Privlieged to lead a 200 person team across marketing, comms, monetization, and customer experience disciplines.
Education
Temple University
B.A (Honors), Journalism
2001 — 2005
The Marketing Academy
Fellow 2022
Skills
- Brand Development
- Digital Media
- Mobile Marketing
- Brand Management
- User Experience
- Content Strategy
- Marketing Strategy
- Interactive Marketing
- Strategy
- Email Marketing
- Social Networking
- Online Advertising
- Social Media Marketing
- Strategic Communications
- Advertising
- Publishing
- Media Planning
- Customer Insight
- Blogging
- Business Development
- Social Media
- Digital Marketing
- Creative Strategy
- Creative Direction
- Digital Strategy
- Marketing
- Web Analytics
- Integrated Marketing
- New Media
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.