Jinal Prajapati
Digital Transformation I Digital Enterprise Transformation | CX Transformation
- Role
- Client Engagement Leader at Tech Mahindra
- Location
- Edison, NJ, US
- LinkedIn followers
- 500 followers
About Jinal Prajapati
As a Client Engagement Leader- Digital Transformation at Tech Mahindra I help organizations Re(AI)magining their applications, infrastructure, and processes for greater agility and growth.I leverage my deep domain understanding and expertise in cutting-edge technologies such as AI/ML, Data, RPA, Customer Experience, Packaging and branding, Managed services, Analytics to design and implement innovative solutions that enhance the performance, efficiency, and scalability of enterprise systems and workflows. I have contributed to multiple successful projects, such as AI/ML-based chat bots, and Salesforce integration, for clients across various industries and geographies. Recognised for excellence and customer centricity, I\'ve facilitated the integration of Healthcare and Lifesciences insights into digital strategies, cultivating impactful solutions. Our team at Tech Mahindra thrives on fostering strategic alliances, enhancing client engagement with a blend of innovation and market acumen stemming from a solid background in biotechnology and marketing. We empower organizations to navigate digital landscapes and drive growth.
Experience
Client Engagement Leader
Nov 2024 — Present · US
Education
Pillai College of Arts,Commerce and Science
BSc Biotechnology, Biotechnology
2016 — 2019
SIES College of Management Studies - India
PGDM BIOTECH, Marketing
2019 — 2021
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