Jin-Ha Tchoe

Team Lead Technology and Solution Design @Resmed

Munich, DE
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2024 — Present

Team Lead Technology and Solution Design @Resmed

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Munich, DE

Lead ERP and enterprise system initiatives across a complex application landscape, combining operational oversight with continuous improvement. Manage incident triage, root cause analysis and enhancement prioritisation to improve stability and reduce business disruption.Work directly with stakeholders to clarify requirements, resolve ambiguous issues and deliver pragmatic, maintainable solutions. Act as a trusted escalation point for complex cross-system problems, analysing integration and application-layer behaviour to guide effective resolution.Support early-stage planning of a future-state application landscape, assessing legacy constraints while maintaining stability of current platforms.Key achievements- Established a solution design authority, improving visibility of design decisions and introducing consistent documentation and governance across initiatives- Delivered Business Central ERP upgrades within a single business day, minimising business disruption and ensuring continuity of critical operations.

EDUCATION

N/A

TU Dortmund University

Diploma, Computer Science

SKILLS

Mobile DevicesSmsJavaA3 ThinkingKanbanGsmAnalytic Problem SolvingMobile CommunicationsMobile TechnologyTelecommunicationsTroubleshootingAgile MethodologiesStrategic PlanningCollaborative Problem SolvingProject ManagementTestingSmscSs7Root Cause Problem SolvingImpact MappingTeam ManagementSmppConsultingProject Planning

ABOUT JIN-HA TCHOE

Senior Business Analyst and Team Lead with extensive experience delivering ERP upgrades, enterprise system integrations, and structured business analysis within complex organisational environments. Strong track record in analysing business processes, facilitating stakeholder alignment, and translating business needs into clear functional and non-functional requirements.Experienced in supporting system stability, reducing operational risk, and strengthening governance across business-critical platforms. Known for delivering pragmatic, maintainable solutions and working closely with operational teams to ensure technology improvements translate into measurable business outcomes.

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Jin-Ha Tchoe — Team Lead Technology and Solution Design at Resmed in Munich, DE | Unifers