Jim Ward
Information Security & Compliance - OpenText | CISSP, CISA, PMP, ITIL, MBA
- Role
- Information Security Compliance Program Manager, Cybersecurity Enterprise Cloud at OpenText
- Location
- Knoxville, TN, US
- LinkedIn followers
- 500 followers
About Jim Ward
IT SERVICES LEADER | CLOUD SECURITY | GRCCurrently with OpenText Cybersecurity Enterprise Cloud (formerly Micro Focus CyberRes). Veteran of Hewlett Packard, Microsoft, MITRE, and the United States Marine Corps. CISSP, CISA, PMP, ITIL, AWS Solution Architect; MBA, ThM, BSEEVersatile IT professional services leader with broad technology and leadership background, mostly customer-facing. Emphases on cloud security, organizational leadership, client success, service delivery, enterprise mission-critical technical support, and technical account management. Passions for learning, leading, coaching, creating, building, and organizing. Primarily a builder, organizer, and leader. Always open to new, chaotic, or ambiguous endeavors.Proven track record building and leading IT professional services teams to help enterprise and government customers achieve their service availability, resiliency, and information security goals. Led organizations up to 125 people and $40 million in revenue, with full P&L responsibility. Expertise built on launching and leading Microsoft Premier Support and consulting teams (CSM, TAM, Premier Field Engineer) during their formation and growth over a 17-year period, complemented by roles in IT managed services, and implementation services. After a career pivot in 20••••19, my most recent roles have involved cybersecurity consulting, audit management, and compliance program management. These roles have primarily involved advising or overseeing the security of SaaS platforms.Currently leading and improving cybersecurity compliance programs for the OpenText Cybersecurity Enterprise Cloud line of enterprise products, emphasizing SOC 2, ISO 27001, and FedRAMP. I work in security compliance for an enterprise cloud software company, leveraging my background in IT operations and professional services leadership.
Experience
Information Security Compliance Program Manager, Cybersecurity Enterprise Cloud
Jul 2021 — Present · Waterloo, ON, CA
Oversee the Information Security Management System (ISMS) and improve security audit and compliance programs for OpenText Cybersecurity Enterprise Cloud products, including Fortify, Debricked, ArcSight, NetIQ, and Voltage. Manage the risk management and internal security audit programs for OpenText Cybersecurity Enterprise Cloud. Focus on ISO 27001, SOC 2, FedRAMP, and NIST 800-53 frameworks. AWS and GCP Partner.Formerly Micro Focus CyberRes. OpenText acquired Micro Focus in January 2023.Role currently in transition due to the OpenText acquisition of Micro Focus.
Education
United States Naval Academy
Bachelor of Science in Electrical Engineering (B.S.E.E.), Electrical Engineering
1981 — 1985
The University of Texas at Dallas
Certificate, Cybersecurity Systems
2018 — 2019
Dallas Theological Seminary
Master of Theology (Th.M.), Theology, Pastoral Leadership, New Testament Greek
2002 — 2007
Texas McCombs School of Business
Master of Business Administration (M.B.A.)
2008 — 2010
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