James Tuthill
Customer Success Leader | Digital Transformation | Stakeholder Engagement | Data-Driven Strategy | TS/SCI | Public Sector & Federal Customers
- Role
- Principal Technical Success Manager - Public Sector at Qualtrics
- Location
- American Fork, UT, US
- LinkedIn followers
- 500 followers
About James Tuthill
Strategic Technical Success Manager at Qualtrics helping enterprise clients maximize their experience management platform ROI. I translate technical capabilities into business value, build C-suite to end-user relationships, and drive platform implementations that accelerate adoption. Leveraging change management expertise and data-driven insights, I’ve reduced process times by 70% and improved resource utilization by 30%. With Top-Secret clearance for federal clients, I combine technical acumen and strategic vision to help organizations transform how they act on customer, employee, product, and brand my personal life, I\'m passionate about outdoor adventures that challenge both mind and body. I love anything outdoors, but mostly skiing and exploring Utah\'s diverse landscapes. My commitment to fitness extends beyond casual exercise, I maintain a disciplined training regimen that complements my Brazilian Jiu-Jitsu practice, where I\'ve earned my black belt after years of dedicated training. This martial art has reinforced the same principles I value professionally: strategic thinking, adaptability, and the relentless pursuit of excellence.
Experience
Principal Technical Success Manager - Public Sector
Oct 2025 — Present · Provo, UT, US
Education
Squadron Officer School
Professional Military Leadership
Embry-Riddle Aeronautical University
Master's Degree
Undergraduate Navigator Training
Navigator Aviation Training
Penn State University
Bachelor's Degree
USAF Air War College
Military and Strategic Leadership
Central Bucks High School East
High School
Officer Training School
Air Force Officer Comissioning
USAF Air Command and Staff College
Professional Military Leadership
Skills
- Tactics
- Aircraft
- Military Leadership
- Training
- Weapons
- Combat
- Personnel Recovery Expert
- Military
- Joint Military Operations
- Military Aviation
- Military Contracting and Aquisitions
- Large Force Exercise Planning and Execution
- Flights
- Special Operations
- Security Clearance
- Personnel Leadership
- Air Force
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