Jim Slowey

About Jim Slowey

Jim is a driven automotive industry professional with extensive experience in sales, fixed operations and management. Known for his ability to lead teams and deliver results in high-pressure, fast-paced environments, he consistently applies strategic decision-making and strong leadership to exceed business goals and drive growth.

Experience

1. Regional Aftersales Manager

   Mazda North American Operations

   Oct 2023 — Present · Irvine, CA, US

   Responsible for development of service and parts, customer experience (CX), loyalty, and retention strategies across Mazda’s Western Region.Developed and executed regional customer experience and loyalty initiatives through the CX & Loyalty team.Identified and capitalized on growth opportunities to drive record Parts & Accessories (P&A) sales in 2024.Benchmarked industry competitors and synthesized market intelligence to provide actionable recommendations that boosted regional performance. Partnered with cross-functional teams to revamp and nationally launch Mazda’s goodwill policy, contributing to a measurable increase in CX scores across the MNAO dealer network.

Education

• Western Governors University

  Master of Business Administration (M.B.A.)

• Central Washington University

  Bachelor of the Arts

Skills

• Sales Presentations
• Employee Training
• B2b
• Relationship Management
• Customer Satisfaction
• Operations Management
• Sales Operations
• Customer Retention
• Automotive
• Sales Effectiveness
• Dealer Management
• Sales Management
• Public Relations
• Consultative Sales Management
• Sales
• Profit
• Inventory Management
• Cold Calling
• Sales Process
• Marketing
• Development of Employees
• Automobile
• Leadership