Jim Shields

About Jim Shields

I help enterprise leaders solve the engagement-trust paradox for their frontline workforces.\"With over 20 years of experience spanning Healthcare SaaS and Workforce Technology (WorkJam, Medely, Harri), I have seen firsthand how traditional benefit packages often fail the most critical part of an organization: the frontline. At MiSalud Health, I am bridging the gap between high-cost, underutilized health plans and the diverse, bilingual workforce that keeps our economy moving.What I Bring to the Table:Strategic Revenue Growth: A track record of closing $100K–$3M ARR deals by aligning complex healthcare solutions with core business operational goals.High-Performance Leadership: Experience building and managing sales organizations from the ground up, implementing the KPIs, playbooks, and hiring roadmaps necessary to scale headcount and pipeline.Frontline Expertise: Specializing in industries like retail, hospitality, and manufacturing, where cultural trust and bilingual care are the primary keys to ROI.WFM + Health Integration: My background in Workforce Management (WFM) taught me that a workforce is only as productive as its schedule is stable; I leverage that expertise to solve the #1 disrupter of those schedules: unmanaged employee health.As a 3x President’s Club winner, I thrive on taking early-stage and growth-stage companies from initial traction to repeatable revenue engines. Whether leading a national sales strategy or navigating a multi-stakeholder enterprise deal, my focus remains on driving revenue while providing world-class health access to underserved communities.Core Strengths: GTM Strategy • Sales Org Design • Enterprise SaaS • Bilingual Health Solutions (English/Spanish) • Workforce Staffing & Retention • Pipeline Governance

Experience

1. Director of Sales

   Misalud Health

   Aug 2025 — Present

   Key Achievements:Pioneered a \'Bilingual Health Bridge\' strategy that allows enterprise clients to reduce ER diversion and improve workforce retention by providing same-day, culturally rooted medical access.Leading sales strategy and execution for enterprise healthcare and employer markets, focused on ARR growth and strategic partnerships.Building and managing a high-performing sales team, implementing KPIs and playbooks to accelerate pipeline creation.Developing channel partnerships and enterprise contracts to expand MiSalud’s footprint in underserved communities.Strategic Planning & Execution, Team Leadership & Development, Sales Operations & Performance Management, Client Relationship Management, Cross-Functional Collaboration and Budget Management.

Education

• Dartmouth College

  BA, History

Skills

• Problem Solving
• Business Planning
• Negotiation
• Strategy
• Profitability
• Sales Operations
• Pulmonology
• Customer Relations
• Healthcare
• Business Development
• Leadership
• Sales Management
• Long-Term Care
• Pharmacy
• People Skills
• Marketing
• Business Strategy
• Forecasting
• Hospitals
• Sales Presentations
• Program Management
• Account Management
• Territory
• Management
• Team Building
• Marketing Strategy
• Cardiology
• Strategic Planning
• Gastroenterology
• Product Launch
• Training
• New Business Development
• Direct Sales
• Teamwork
• Leadership Development
• Managed Care
• Project Management
• Selling
• Start-Ups
• Recruiting