James Hall

About James Hall

Professional Experience:Cornell University Senior Master Gardener Instructor, Lecture, ConsultiveVermont University Master Composter CertifiedNASA Solar System Ambassador NASA Out Reach Lecture, InstructorGrapevine Consultive Group Monroe NY Professional Services Various areasAugust 2012 to Present. NASA Solar System Ambassador.( Lecture and presentations outreach), Cornell University Master Gardener Program ( Senior Master Gardener. Lectures, helpdesk, Information booths, Presentations Out Reach Program. Telecommunication consulting groups. Seismic recording, navigation. Contact Center Requirements and documentation, Implementation requirements, IVR application review, WFM, CR, Analytics, requirements and consulting.NASA Solar System Ambassador. Outreach of NASA. Part of 900 Ambassadors that tech, lecture and provide presentation and studies for NASA. Volunteer program based out of JPL Pasadena California and Caltech University Selected 2020. Cornell University Master Gardener Program Ithaca NY. Senior Master Gardener completing over hours of community work Out Reach of residential and community garden skills to Orange County NY. Teach, lecture, presentations. answers to helpdesk callers, Farm Market Booth questions. Selected and trained in 2014 -15. Certified Composting by Vermont University 2019, residential, commercial, community and municipal composting. Manage two elementary school gardens, Community Garden in Monroe NY.Avaya November 2010 to 2013 NYC Senior Professional Services ConsultantCertified Consulting Contact Center Senior Consultant Avaya Professional Services.NORTEL, Monroe, 1997 – 2009 August Marketing Engineer, Certified ConsultantSWBell( AT & T) 19••••97 Director Call Center Application sales supportIBM 19••••94 Various positions Principal Leader Voice Data IntegrationTexas Instruments Geophysical Services Inc. 19••••77 Geophysics, Sat. Nav, Gravity, Magnetometer Eng.

Experience

1. Nasa Jpl Solar System Ambassador

   NASA - National Aeronautics and Space Administration

   Jan 2019 — Present · US

Education

• Avaya

  Internal Education, Computer Systems Networking and Telecommunications

  2010 — 2012

• Professional Education

  Computer Hardware and Software Specialist, Computer Engineering

• Texas Instruments Geonav Operation Seismic engineering

  Geophysicist Texas Instruments Geophysical Services, Geophysics and Seismology

  1975 — 1977

• UC Berkeley College of Engineering

  Scientific Studies and Computation Internship, Computation Studies Internship

  2001

• Cornell University

  Master Gardener, Master Gardener Program

  2014 — 2015

• IBM

  Professional development 17 years of professional training 40 hours plus pe, presentation, development

  1977 — 1994

• Follow-on Education

  Internal Training, Computer/Information Technology Administration and Management

  1975 — 2012

• Arizona State University

  Pre Processing Data for MRE, MSL, EInstein, MilkyWay, Asteroids, Astro-geophysics

  2014

• Caltech

  Aerospace, Aeronautical and Astronautical/Space Engineering

• NASA /JPL Caltech

  Solar System Ambassador Volunteer, The Universe, Space Missions, NASA / JPL Caltech

  2020

• University of Vermont

  Composting (Home, Community, Municipal, Composting

  2019 — 2019

• IBM

  Computer and Devices Diagnostics, Computer Hardware and Software Mainframe Specialist

Skills

• Product Management
• Telephony
• Qos
• Professional Services
• Switches
• Strategic Planning
• Landscape Design
• Enterprise Software
• Cti
• Wireless
• Solution Architecture
• Wan
• Geophysical Surveys
• Routing
• Telecommunications
• Lawn Care
• Call Center
• Contact Centers
• Landscape Consulting
• Pre-Sales
• Geophysical Data Processing
• Project Management
• Disaster Recovery
• Managed Services
• Integration
• Lan-Wan
• Voip
• Data Center
• Avaya
• Oracle
• Requirements Analysis
• Ivr
• Cloud Computing
• Unified Messaging
• Sales Engineering
• Business Intelligence
• Healthcare Information Technology
• Call Centers
• Ip
• Telecommunications Consulting