Jim Rizzuto

Manager of Incident and Problem Management @Freddie Mac

Plano, TX, US
MOBILE NUMBERS
+91 *********19

Signup · Get unlimited contacts

WORK HISTORY

Jun 2020 — Present

Manager of Incident and Problem Management @Freddie Mac

View department →

Dallas, TX, US

Lead Incident and Problem teams for seamless major incident resolution within the Service Management space.

EDUCATION

1981

Queensboro Community College

Degree, Computer Programming/Business Administration

SKILLS

Business ContinuityCicsIntegrationProject Portfolio ManagementPerformance TuningRequirements GatheringIncident ManagementBusiness ProcessChange ManagementBusiness AnalysisSystems AnalysisBusiness Process ImprovementSoftware DevelopmentProject ManagementManagementProduction SupportProcess ImprovementOutstanding Interpersonal Communication SkillsMainframeOutstanding LeadershipCobolHighly Motivated Self-StarterVisioEtlEnterprise ArchitectureSoftware Project ManagementRisk ManagementProject DeliveryUnixDisaster RecoveryTechnology ManagementDb2TelecommunicationsAnalysisUser Acceptance TestingData CenterVendor ManagementSoftware DocumentationSdlcProgram Management

ABOUT JIM RIZZUTO

Technology ManagerDynamic leader with a proven history of driving change, enhancing productivity, reducing costs and risk, and value added client service. Experience includes managing a 24 by 7 global production environment supporting a \"follow the sun\" business model; skilled in leading and building strong effective teams both onshore and offshore, extensive expertise in managing Priority One situations. Core competencies include:Systems Development Life Cycle Process ImprovementCost Reduction Project ManagementProduction Support Employee DevelopmentIncident Management Vendor ManagementSpecialties: Technology Management, Development and Production Support, Demand and Cost Reduction, Incident Management

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Jim Rizzuto — Manager of Incident and Problem Management at Freddie Mac in Plano, TX, US | Unifers