Jimmy Heffernan
- Role
- Vice President of Operations at JPMorganChase
- Location
- Columbus, OH, US
- LinkedIn followers
- 500 followers
About Jimmy Heffernan
Passionate and organized professional with 12 years’ experience in cross-functional…
Experience
Vice President of Operations
Apr 2017 — Present · Columbus, OH, US
Responsible for a team of 180 FTE across both foreign and domestic locations Lead the Check Claims, Wire Fraud Claims, ID Theft, and Asset Recovery Teams, overseeing investigations and recovery efforts Manage and automated the Claims Disputes and Recovery\'s Unusual Activity Referral Program Collaborate with internal stakeholders, such as Legal and Compliance, to mitigate risk and develop fraud prevention strategies Analyze fraud trends and patterns to identify areas of vulnerability and develop proactive measures to address them Ensure compliance with regulatory requirements and internal policies and procedures Develop and deliver training to staff on fraud prevention, detection, and investigation techniques
Education
Franklin University
BS, Business Management
2006
Bowling Green State University
General Studies
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