Jimmy Cordova

About Jimmy Cordova

As a results-driven professional with a diverse background in customer success, operations management, and project leadership, I am passionate about building relationships, solving complex challenges, and driving measurable outcomes for clients and organizations. Now, as a Premier Sales Account Manager at Zayo, I bring the same commitment and strategic mindset to foster strong partnerships, deliver value-added solutions, and help customers succeed in the rapidly evolving Core, Cloud, and Edge technology landscape.In my previous roles, I developed a reputation for managing high-impact accounts, optimizing workflows, and creating operational efficiencies, which I now leverage to enhance customer engagement and drive sustainable revenue growth. My experience has allowed me to become an expert at understanding customer needs, communicating value, and delivering customized solutions that align with business goals. These skills have seamlessly transferred to my role at Zayo, where I work closely with clients to identify opportunities, provide strategic insights, and improve their overall experience.At Zayo, I am focused on becoming a trusted advisor who helps customers unlock the full potential of Zayo’s connectivity solutions. Whether collaborating on solution designs, aligning services with their goals, or addressing challenges with agility, my priority is ensuring that every interaction provides meaningful value. I aim to build long-term partnerships by anticipating customer needs, delivering tailored solutions, and empowering them to achieve their business objectives with confidence.

Experience

1. Account Manager Premier Sales

   Zayo Group

   Oct 2024 — Present · Denver, CO, US

   Develop and Manage Customer Relationships: Build and maintain trust-based relationships with key stakeholders across a portfolio to foster long-term partnerships and satisfaction.• Identify and Capitalize on Opportunities: Analyze customer needs, market trends, and account activity to uncover growth opportunities and expand relationships within existing accounts.• Collaborate Cross-Functionally: Work closely with internal teams—product, engineering, and vertical sales—to design solutions that align with customer goals and address their business challenges.• Forecasting and Reporting: Maintain accurate sales forecasts and account performance data in Salesforce, providing leadership with insights and ensuring alignment with business objectives.• Deliver Exceptional Customer Experience: Ensure high responsiveness and customer satisfaction levels by proactively addressing needs, resolving issues, and coordinating efforts across departments to meet customer expectations.

Education

• Westminster High School

  High School Diploma

• University of Colorado Boulder

  Bachelor of Science - BS, Technology, Arts, and Media