Jimmy Quansah
Manager, Process and Implementation, West Division at Comcast Cable
- Role
- Manager, Customer Experience - Process & Implementation at Comcast
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Jimmy Quansah
Creative and energetic professional with the ability to execute end to end process…
Experience
Manager, Customer Experience - Process & Implementation
Dec 2015 — Present · Houston, TX, US
Skills
- Broadband
- Voip
- Team Leadership
- Customer Experience
- Avaya
- Business Process Improvement
- Computer Network Operations
- Cable Television
- Lan-Wan
- Iptv
- Docsis
- Metro Ethernet
- T1
- Wireless
- Mpls
- Network Design
- Dwdm
- Routers
- Network Engineering
- Cross-Functional Team Leadership
- Cabling
- Tcp/Ip
- Customer Retention
- Ethernet
- Call Center
- Provisioning
- Telecommunications
- Wireless Technologies
- Workforce Management
- Optical Fiber
- Voice Over Ip (Voip)
- Process Improvement
- Ip
- Troubleshooting
- Call Centers
- Sdh
- Telephony
- Rf
- Vendor Management
- Sip
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