Jimmy Phan

Experience

1. Store Manager

   Walgreens

   Jun 2015 — Present · Magnolia, TX, US

   As a results-driven Walgreens Store Manager, I am committed to delivering exceptional customer service while optimizing business performance. I lead daily store and pharmacy operations, collaborating with pharmacy and store leadership in the area to enhance efficiency and profitability. My responsibilities include recruiting and developing high-performing teams, achieving financial and inventory targets, and implementing loss prevention strategies to minimize waste and shrink.I excel at executing corporate strategies, fostering team development, and driving continuous improvement through leadership, training, and mentorship. Actively engaged in the community, I coordinate off-site immunization clinics, COVID-19 testing, health fairs, and local business partnerships in the Austin area.Key Achievements: • Successfully turned around three Tier 4 stores (Store #12337 in 2022,#1518 in 2023, and currently #15339) within the past four years. • Led Store #13446 to earn Champion of Champions recognition in 2022. • Boosted morale and efficiency at Store #7287 in 2024.Passionate about leadership, operational excellence, and community health, I continuously seek opportunities to drive business growth and enhance customer experiences.

Education

• University of Houston

  Business Administration and Management, General

• Aveda institute - Woodlands

  Cosmetology

  2012 — 2013

Skills

• Cosmetology
• Social Media
• Data Entry
• Budgets
• Merchandising
• Bookkeeping
• Time Management
• Hospitality
• Employee Relations
• Facebook
• Teamwork
• Marketing
• Retail
• Training
• Customer Satisfaction
• Customer Relationship Management (Crm)
• Account Executives
• Research
• Team Building
• Management
• Inventory Management
• Powerpoint
• Microsoft Excel
• Leadership
• Microsoft Office
• Sales
• Microsoft Word
• Team Leadership
• Account Management
• Customer Service