Jimmy L.
Don\'t be shy
- Role
- Service Writer at Crash Champions
- Location
- Milwaukee, WI, US
- LinkedIn followers
- 500 followers
Experience
Service Writer
Oct 2024 — Present · Mount Pleasant, WI, US
Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value- Completes initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates- Manage each repair throughout the process and ensure Crash Champions’ quality standards by performing in-process QC- Keep every customer fully informed and updated on the status of their vehicle and provide the best possible experience for our customers- Able to pull and review all data procedures for/with Body Technicians and complete post-scanning for each vehicle in the repair process- Pre-close the final repair order, handle disbursement paperwork, address exceptions in the file and ensure carrier specific requirements are completed
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