Jimmy Kleopa
Senior Customer Success Manager - Oracle Retail @Oracle
London, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jun 2021 — Present
Senior Customer Success Manager - Oracle Retail @Oracle
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London, GB
EDUCATION
1982 — 1984
Middlesex University
BEC/TEC National Diploma in Computer Science / HND in Computer Studies
SKILLS
Customer SupportPl/SqlSoftware Project ManagementCrmItilSiebelBusiness ProcessDatabasesIT Service ManagementData WarehousingProfessional ServicesMicrosoft Sql ServerSoftware DevelopmentEnterprise SoftwareEnterprise ArchitectureSdlcSolution ArchitectureIT ManagementService DeliveryBusiness AnalysisSaasAgile MethodologiesOracleRequirements AnalysisCloud ComputingBusiness IntelligencePmpSolarisIntegrationSqlErpUnixOracle ApplicationsEaiTeam ManagementPre-SalesObieeSoa
ABOUT JIMMY KLEOPA
A Senior Customer Success / Support Leader, with over 30 years IT industry experience in overseeing customer service delivery for major corporations like Oracle, and leading customer satisfaction strategies for SME to large-sized Enterprise Cloud / SaaS clients. Skilled in leading the uptake of new services to achieve all targets / KPIs, whilst directing teams to ensure the delivery of exceptional service standards.
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