Jimmy Johns

Sr Training Specialist @Redwood Materials

Carson City, NV, US

Create, maintain and improve a global knowledge base. Organize knowledge in a way that ensures quick and easy access to accurate policy, process, procedure and information, thus increasing productivity and efficiency across all teams. Document company process and procedures including technical writing.• Certified Fall Protection trainer• OSHA 10 trainer• AHA First AID/CPR certified trainer• Facilitate and lead all new hire orientation safety trainings. o OSHA 10 o Fall Protection o LOTO o JHA• Maintain a global knowledge base with correct metadata and linkages• Perform knowledge gap analysis • Work with subject matter experts and management to ensure that documented processes and knowledge management solutions enable the end user to be successful• Work cross-functionally to develop effective, interesting, and engaging training solutions for all department teams• Create step-by-step documentation, photographs, drawings, Visio diagrams, and charts to increase users’ understanding of company systems, concepts, processes, procedures and products• Proofread and edit work of others to improve quality, readability, consistency, and effectiveness of documentation• Gather usability feedback from end-users• Stay up to date and revise content as new issues arise• Audit training records versus incident reports to ensure efficacy of training