Jimmy Harms

Experience

1. Local Account Manager

   Dell Technologies

   Mar 2006 — Present

   Account Manager – Dell – Acquisition/Large Enterprise/MB February 2011 – Present• Assigned Austin and surrounding area accounts in November 2018• Covered State & Local, K12, Higher Education, and Corporations• Performed/Assisted in client, security, and datacenter roadmaps• Ran weekly/monthly/quarterly calls with customer to build relationshipsAccount Manager – Dell – Mid-Market Acquisitions April 09 – February 11• Acquisition Targeted accounts • Met and exceeded business goals (scheduled visits, phone metrics, Quota, etc.). • FY11 Acquisition Rep of the Quarter Account Manager – Dell (BSDt)/ Large Opportunity Rep June 07 - February 09• Hit metrics and perform in top 25% of organization • Mentored queue reps on procedures and provided guidance to their next career move• Promoted to LOR role in Feb of 2008 where focus was on larger dealsInside Sales Representative – Dell (Consumer Sales) March 06 – June 07• Managed inbound calls and transferred customers to appropriate department• Average attainment 126%• Mentor Advocate—tracked and set up new hires with a mentor

Education

• University of Nebraska-Lincoln

  Bachelor of Business Administration (BBA)

  2001 — 2005

Skills

• Customer Service
• Channel
• Strategic Thinking
• Channel Partners
• Microsoft Office
• Sales
• Account Management
• Salesforce.com
• Virtualization
• Team Leadership
• Software Sales
• Smb
• Software Industry
• Selling
• B2b
• Microsoft Licensing
• Computer Hardware
• Consultative Selling
• Business Strategy
• Solution Selling
• Problem Solving
• Storage Solutions
• Storage Area Networks
• Strategic Planning
• Servers