Jimmy G.
Site Operations Manager @利盟
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WORK HISTORY
Site Operations Manager @利盟
CA
In my role, I drove continuous process improvements within a Managed Services framework at Lexmark, enhancing asset management and technical support. I successfully coordinated project teams during technology implementations, ensuring adherence to SLAs and providing timely updates. My efforts in developing procedural manuals and conducting training sessions led to improved service quality and client satisfaction.
EDUCATION
Simon Fraser University
Certificate, Human Resources Management/Personnel Administration, General
Coursera
Google UX Design Professional Certificate, UX Design
Collège Inter-Dec, Montréal
Certificate , Real Estate
Microsoft
Microsoft Certified Systems Engineer , Information Technology
ABOUT JIMMY G.
Highly skilled and dedicated professional with extensive experience in project…
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