Jim L. Rhyne

Advanced Diagnostic Engineer @C1

Houston, TX, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2018 — Present

Advanced Diagnostic Engineer @C1

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Houston, TX, US

Founded in 1993, ConvergeOne is a leading global IT services provider of collaboration and technology solutions for large and medium enterprises with decades of experience assisting customers to transform their digital infrastructure and realize a return on investment. Over enterprise and mid-market customers trust ConvergeOne with collaboration, enterprise networking, data center, cloud, and cybersecurity solutions to achieve business outcomes. Our investments in cloud infrastructure and managed services provide transformational opportunities for customers to achieve financial and operational benefits with leading technologies. ConvergeOne has partnerships with more than 300 global industry leaders, including Avaya, Cisco, IBM, Genesys, and Microsoft to customize specific business outcomes. We deliver solutions with a full lifecycle approach including strategy, design, and implementation, with professional, managed, and support services.ConvergeOne holds more than technical certifications across hundreds of engineers throughout North America including three Customer Success Centers.

EDUCATION

2012 — 2012

Global Knowledge

In Progress, Nortel Products

1990 — 2012

Global Knowledge

Nortel Products Training, Nortel products

N/A

Houston City College

CompTIA

SKILLS

WindowsNcteBudgetingTelephonyMicrosoft OfficeChannel BanksLegacy NortelVoice MailCall CenterDocumentationContract NegotiationIntegration81cT1Customer RelationsInstallation ManagementSupervisory SkillsMeridianAvaya BlueNctsPbxNcseSystem MaintenanceNortelSymposiumProgram ManagementNortel Certified SupportSipNncssMeridian MailVendor ManagementCustomer ServiceTestingProblem SolvingTelecommunicationsTcp/IpCall PilotIp61cVisio

ABOUT JIM L. RHYNE

Telecom Support Engineer | Nortel Connect with me on LinkedIn…

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