Jim Lepick
Experienced Customer Success professional in Data Analytics and SaaS
- Role
- Senior Instructor at Salesforce
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Jim Lepick
Experienced Customer Success professional in SaaS. Skilled in Customer Success - Data…
Experience
Senior Instructor
Dec 2021 — Present
Instruct clients on product implementation and best practices across the Tableau productline, including Desktop, Cloud/Server, and Prep Builder-Evangalize new product features including Artificial Intelligence and Data solutions-Educate client’s Executive teams as well as Individual Contributors to apply bestpractices for site roles-Evaluate and consult client processes regarding analytics best practices for DataPreparation, Dashboard Visualization, and Secure Implementation-Deliver live workshops at Tableau User Conference and other Salesforce events-Guide new employees through onboarding and training.
Education
Saint Johns River State College
Associate's degree
2005 — 2007
University of North Florida
Bachelor of Applied Science (BASc)
2007 — 2010
Skills
- Microsoft Excel
- Billing Process
- Medicaid Managed Care
- Training
- Customer Satisfaction
- Windows 7
- Home Health Agencies
- Os X
- Medicare
- Office Administration
- Ios
- Apple Aperture
- Apple Certified
- Help Desk Support
- Customer Service
- Microsoft Office
- Ilife
- Information Technology
- Iphoto
- Job Coaching
- Customer Support
- Leadership
- Employee Recognition
- Medical Billing
- Ipod
- Iwork
- Itunes
- Electronic Databases
- Team Building
- Management
- Managed Care
- Insurance Billing
- Software Troubleshooting
- Mac
- Technical Training
- Staff Development
- Sap
- Salesforce.com
- Administrative Work
- Team Leadership
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