Jim Lavallee
Director - Customer Success Account Management
- Role
- Customer Success Account Management - Director at Microsoft
- Location
- Houghton, MI, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Jim Lavallee
Service Delivery Executive with experience across the Information Technology industry.…
Experience
Customer Success Account Management - Director
Jul 2020 — Present · MI, US
Education
Lawrence Technological University
MBA, Business Administration and Management, General
2006 — 2009
Eastern Michigan University
Public Administration, Political, Business,
1987 — 2000
Skills
- Analysis
- Pmp
- Leadership
- Business Intelligence
- Program Management
- Integration
- Project Portfolio Management
- Vendor Management
- Service Delivery
- Crm
- Itil
- Databases
- Outsourcing
- Process Improvement
- Project Management
- IT Management
- IT Service Management
- Project Planning
- Information Technology
- Data Center
- Infrastructure
- IT Strategy
- Security
- Enterprise Architecture
- Cloud Computing
- Sharepoint
- Sdlc
- Governance
- Management
- Strategic Planning
- Software Development
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