Jim Lann

About Jim Lann

In my career, I\'ve had the privilege of leading truly brilliant infrastructure and automation teams to excellence by working to develop clear, well defined, goals. I encourage and support their exploration into creative solutions for nagging problems and use metrics and analytics to support team successes.Specialties: Large scale Linux deployments and migrations • DevOps Methodologies •Engineering operations • Vendor mgmt • Technical Project Management • Process development and deployment • Team Building • Effective internal and external partnership building • CSM • ITILv3.0 • Cloud Operations • PAAS • SAAS • ITAAS • KPI/analytics • (ask: I may have done it or been part of a team doing it)

Experience

1. Director Sre IT Operations Cloud Operations

   Switchfly

   Apr 2022 — Present · Nashville, TN, US

   Challenged with building out a Platform Engineering team, including SRE, DevOps, Tier 1-4 support and IT Security as well as improving operational support processes. Team included Corporate IT support and 24x7 service provider integration. Shifted all services from 2 data centers into AWS. Utilized SAFe Agile practices.

Education

• University of Tennessee, Knoxville

  Bachelor's degree

Skills

• Disaster Recovery
• Application Deployment
• Data Center
• Saas
• San
• Service Delivery
• Vendor Management
• Technology Change Management
• Management
• IT Operations
• 24x7 Production Support
• Storage Management
• Project Management
• Technology Leadership
• Technical Project Management
• Cloud Computing
• Strategic Planning
• System Deployment
• Servers
• Itil
• Team Management
• Troubleshooting
• Infrastructure
• Itil V3 Foundations Certified
• Operations Management
• Technology Management
• High Availability
• Linux
• Team Leadership
• Leadership
• Solaris
• IT Management
• Strategy
• Operating Systems
• Process Integration
• Storage