Jim Labus

About Jim Labus

Veteran Presales Professional with over 25 years experience providing Professional Services Automation, Customer Relationship Management, Systems Management & Application Performance Management solutions to enterprise customers. Excellent track record for establishing trusted advisor status within accounts, while leveraging experiences from a 10 + year production operations background.Specialties:Professional Services Automation, Application & Data Integration, CRM, Application Performance Monitoring, Systems Monitoring, Systems Management.

Experience

1. Principal Solutions Engineer

   Certinia

   Dec 2018 — Present · Dallas-Fort Worth, TX, US

   Certinia (formerly FinancialForce) delivers a Services-as-a-Business platform that powers and connects all aspects of services operations, from services estimation and delivery to customer success management and financial planning and accounting. The company\'s Professional Services Automation (PSA), Customer Success, and ERP solutions—delivered on Salesforce’s leading cloud platform—provide services businesses with the intelligence and agility to deliver high-quality services, elevate customer experiences and accelerate growth. Headquartered in San Jose, California with offices around the world, Certinia is backed by Haveli Investments, General Atlantic, and Salesforce Ventures. For more information, visit Engineers are trusted advisors focused on customer success. Through world-class demonstrations and engaging customer stories, we paint a compelling, innovative, and unique vision of transformation for our customers. We continually grow our solution expertise, knowledge of the competition, and value centric presentation skills. Beyond deal execution, we partner with the larger organization by supporting pipeline generating activities, contributing to sales enablement and providing market feedback to development.

Education

• DePaul University

  Computer Systems Networking and Telecommunications

  1984 — 1988

Skills

• Software as a Service (Saas)
• Sales Engineering
• Business Alliances
• Business Intelligence
• Software Industry
• Sales Process
• Data Center
• Strategy
• Management
• Professional Services
• Salesforce.com
• Sales Enablement
• Virtualization
• Information Technology
• Paas
• Pre-Sales
• Crm
• Itil
• Enterprise Software
• Enterprise Architecture
• Systems Management
• Strategic Partnerships
• Solution Architecture
• Networking
• Business Process
• High Availability
• Unix
• Solution Selling
• Disaster Recovery
• Databases
• Customer Relationship Management (Crm)
• Integration
• Consulting
• Application Performance Management
• Cloud Computing
• Saas