Jim Jensen

About Jim Jensen

With 20+ years in the software industry, Jim has well over a decade of experience at the intersection of customers, stakeholders and software engineers, in multiple environments researching, writing value propositions, stories and requirements, designing workflows, defining market problems, suggesting technology solutions, documenting, evangelizing, and productizing software solutions for mainframe, desktop, and mobile platforms.For 10 years prior to that he worked directly with customers in the automotive industry implementing accounting software in medium-size to large dealerships and has developed a unique ability to view software from a user perspective. He is the best at listening to clients and hearing what they say. He can be imaginative and create solutions for business problems, but he specializes in delivering the functionality requested by users and their managers. His ability to listen, question, and really communicate with clients whose ideas are important to him, enables him to convert their nebulous business needs into concrete solutions that can be delivered within the technological framework of the product.Start-ups, consensus, inspiration, urgency, customer interviews, presentation, innovation, analysis, KPIs, team building, communication, market research, value proposition, problem solving, working against deadlines, workflows, user experience, product strategy, data, AI prompts, Asana, Product Board, Aha, Notion, Jira, Drata, Confluence, Salesforce, Kibana, Google Workspace, Office365.

Experience

1. Privacy & Security Officer

   Jolt

   Sep 2024 — Present · Lehi, UT, US

   SOC 2 Compliance audits. GDPR, ISO 27001, HIPPA, CCPA security framework compliance. Prospect risk assessment.

Education

• University of Delaware

  BSBA, Marketing

Skills

• Product Marketing
• Documentation
• Strategic Partnerships
• Market Research
• Business Intelligence
• Product Management
• Process Improvement
• Crm
• Strategy
• E-Commerce
• Team Management
• Product Development
• B2b
• Customer Relations
• Cross-Functional Team Leadership
• User Experience
• Software Documentation
• Problem Solving
• Business Planning
• Agile Methodologies
• Management
• Team Building
• Enterprise Software
• Sales Operations
• Customer Retention
• Customer Service
• Team Leadership
• Requirements Analysis
• Cloud Computing
• Salesforce.com
• Customer Satisfaction
• New Business Development
• Analytics
• Business Strategy
• Business Analysis
• Requirements Gathering
• Strategic Planning
• Agile
• Account Management
• Leadership