Jim Jacob Joy

Strategic Account Manager | Customer Success | SaaS Expert | Driving Client Success & Growth

Role
Strategic Account Manager at ADP
Location
Orlando, FL, US
LinkedIn followers
500 followers
Sales & Business DevelopmentView LinkedIn profile

About Jim Jacob Joy

With 8 years of accomplished experience in account management and customer success across…

Experience

  1. Strategic Account Manager

    ADP

    Mar 2024 — Present · Maitland, FL, US

    As a Strategic Account Manager with WorkMarket - an ADP company, I work with businesses to transform how they manage, organize, and pay their contingent workforce through WorkMarket’s innovative fintech platform.As part of the Customer Experience (CX) team, I oversee the entire client journey—from post-implementation to long-term growth and success. My responsibilities include managing a diverse portfolio of accounts, driving client engagement, optimizing workforce processes, and ensuring that each customer realizes the full value of WorkMarket’s platform.

Education

  • Mahatma Gandhi University

    Bachelor of Technology - BTech, Electronics and Instrumentation Engineering

    2010 — 2014

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Jim Jacob Joy — Strategic Account Manager at ADP in Orlando, FL, US | Unifers