Jim Hiteshue

Jim Hiteshue

General Manager - Sams Club Hagerstown, Md @Sam's Club

Washington, DC, US
MOBILE NUMBERS
+13•••••••31

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WORK HISTORY

Sep 2021 — Present

General Manager - Sams Club Hagerstown, Md @Sam's Club

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Hagerstown, MD, US

Will be updated soon

EDUCATION

2009

Cornell

Business Administration and Management, General

1992 — 1996

Frostburg State University

Bachelor's degree, Business Administration and Management, General

SKILLS

ShrinkagePeople DevelopmentLoss PreventionHiringAssortmentRetail SalesInventoryGroceryP&LSalesCpfrVisual MerchandisingBig BoxMulti-Channel RetailMulti-Unit ManagementCustomer ExperienceRetailNew Store DevelopmentMerchandisingInventory ManagementInventory ControlSales ManagementPlanogramsTime ManagementMerchandise PlanningTrend AnalysisProfitP&L ManagementEmployee TrainingCustomer RetentionStore OperationsCustomer ServicePosDriving ResultsAssociate DevelopmentFashionApparelStore ManagementCustomer SatisfactionTraining

ABOUT JIM HITESHUE

Mission-driven retail executive with more than 30 years of progressive leadership experience directing large-scale, multi-district operations across complex retail environments. I have led operations exceeding $750M in annual revenue across 108 stores, supporting more than 5,200 associates and 150 salaried leaders while delivering consistent business growth and operational excellence.Throughout my career, I have focused on building high-performing teams, strengthening operational discipline, and creating cultures grounded in accountability, safety, and customer experience. I am passionate about developing leaders, improving business performance through data-driven decision making, and aligning strategy with execution to produce sustainable results.My experience includes driving significant revenue growth, improving inventory productivity, reducing shrink through disciplined asset protection practices, and reinforcing safety-first cultures across large regional operations. I also led the rapid expansion of omni-channel operations, achieving 500%+ annual growth while strengthening operational consistency across multiple districts.I believe the most successful organizations are built through mission-driven work, strong leadership pipelines, and a culture of trust and accountability. My leadership philosophy centers on servant leadership, developing people, and empowering teams to deliver exceptional results for customers and the business.I am always interested in connecting with leaders who share a passion for operational excellence, people development, and building organizations that deliver long-term growth.

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