James Harrington

Strategic Client Executive @ Ricoh Global Services | Global Account Management, Sales Leadership

Role: Strategic Client Executive at Ricoh Global Services
Location: Detroit, MI, US
LinkedIn followers: 500 followers

Sales & Business DevelopmentView LinkedIn profile

About James Harrington

For over 17 years, I have been a Strategic Client Executive at Ricoh Global Services, a…

Experience

Strategic Client Executive
Ricoh Global Services
Nov 2007 — Present
As a Strategic Client Executive my role requires that I apply my strategic director level management experience and sales skills while leading a world-class global enterprise team. I manage large strategic global and enterprise accounts in the technology and IT/Managed Services space. I possess a strong aptitude for identifying customer business needs and for building relationships with the C-Level, IT, and HR levels. Taking the position of strategy developer/team leader, I lead the resources responsible for Ricoh solutions both hardware/software and services based for large Manufacturing, Financial and Insurance based Global accounts throughout the world. I am responsible for the overall and individual strategic direction for the Enterprise Solution Team. My team is comprised of professionals in the Managed Services, Professional Services, Production Output (continuous feed and cut sheet, laser and high speed inkjet), Commercial Imaging (on-site, off-site and off-shore) and Legal Enterprise Solutions. Put simply: I am the point of the spear. I find, and working with my teams, I develop and execute strategies to grow with our own clients and identify new clients. Successfully for 20+ years.I build customer relationships while demonstrating both the sales skills and technical knowledge to deliver presentations, lead customer discussions/discoveries, and marshal Ricoh resources across various business units to advance company strategic initiatives.I have maintained top ranking positions in sales and sales leadership roles while consistently exceeding company plans and achieving President\'s/Chairman\'s Club status 18 of the last 22 years.I bring GROWTH and PARTNERSHIP along with proven experience. I am the rare person that can build the successful program across large teams AND be the DRIVER myself. I not only BUILD, I DO.

Skills

Solution Selling
Crm
Enterprise Software
Business Development
Sales Management
Sales Operations
Managed Print Services
Professional Services
Direct Sales
Sales
New Business Development
Key Account Management
Sales Presentations
Major Accounts
B2b
Salesforce.com
Sales Process
Cold Calling
Team Leadership
Strategic Planning
Strategy
Managed Services
Document Imaging
Document Management
Management
Team Building
Consultative Selling
Saas
Leadership
Selling
Account Management
Strategic Partnerships

Contact information

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Work email
•••••@ricoh.com
Personal email
•••••@•••••.com
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Current company

Pfu America, Inc

Business Intelligence Platforms · 207 employees · Founded 1960 · Santa Clara, California, United States

For more than 50 years, the PFU group of companies (“PFU”) has been developing technologies to accelerate digital transformation for organizations around the world—including our state-of-the-art fi Series and ScanSnap document scanners. PFU Limited was founded in 1960, and our joint-venture roots weave back to 1973 when we joined PANAFACOM, a consortium of companies including Fujitsu and Panasonic that developed the first minicomputers. Years later, in 1987, USAC Denshi and PANAFACOM merged to establish PFU Limited (PANAFACOM, USAC). In 1983, PFU Limited launched its first document scanner. PFU has been committed to manufacturing and supporting digital transformation-focused products for our customers and partners for decades. From introducing the first flatbed scanner to building the best-selling fi-7160, our innovative spirit and solution-forward technologies have helped us achieve and maintain our top spot as a leader in document scanners. In 2022, we joined the Ricoh Group of companies and changed our name from Fujitsu Document Scanners to Ricoh Document Scanners. Besides the change in branding, our customers and partners can expect the same level of excellence, quality, and reliability. The R&D, manufacturing, sales, marketing, and services that our customers and partners know and trust will stay exactly the same. We are dedicated to bringing best-in-class consumer and enterprise document scanners to organizations everywhere, helping them move forward in a more connected, sustainable world.

ricoh.com

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