Jim Glueck

WORK HISTORY

EDUCATION

ABOUT JIM GLUECK

J•••••@gmail.comGlobal Business Executive successful in building, transforming and scaling organizations from early-stage high-tech start-ups to Fortune 500. My strengths… Strong CxO and executive management experience in public/private settings - combining strategic and tactical expertise to maximize operational impact with general management qualifications. Served on Boards for several companies, including chairing executive committees. Cross-functional Leadership that cultivates high performing teams and navigates multi-cultural environments with ease. Focused on customer success. Ability to identify market opportunities, develop strategic plans and execute in local and global markets to grow revenue and profits. Expertise across SaaS, IT, customer success, managed and professional services, networking, predictive data analytics, governance risk and compliance, cybersecurity, technology, storage and cloud verticals.BUSINESS REVITALIZATION: Grew company and share value over 2.5x in two years by developing strategy, improving sales focus, establishing MBOs, upgrading management and expanding operations execution. PROPELLING GROWTH: Improved technical support margin via machine learning and increased automation. Conceived and launched SaaS product offering, generating $50M first quarter post launch.VALUE | INNOVATION: Created and launched Smart Services, enabled growth over five years, and defined integrated product roadmaps, cross company sales, services and operations.M&A | DIVESTITURES: Structured sale of $100M+ private company. Developed plans, structured and negotiated multiple global acquisitions adding $350M to F100 global technology company. Negotiated strategic formation and spin off of US HQ global company to ramp growth to $1B.BUSINESS STARTUP: Co-founder and CEO of privately held IT services company (GIGIT) launched in 2016 expected to end 2018 with over 50% CAGR at 10% EBITDA by providing customer success.