Jim Foss
Director Digital Solutions @NCQA
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WORK HISTORY
Director Digital Solutions @NCQA
WA, US
EDUCATION
University of Denver - Daniels College of Business
MBA, Global Business Administration, Entrepreneurial business focus with a strong emphasis on social responsibility, ethics, and finance.
Colorado State University
Computer Science
Metropolitan State University of Denver
BS, Computer Information Systems
SKILLS
ABOUT JIM FOSS
Proven strategic operations leader who is passionate about customer-centric products and focused on high-impact strategies that drive growth with rapidly increasing scale. Certified in Pragmatic Product Marketing; Proven experience managing complex strategic projects with large technology companies, setting strategy, driving business and technical alignment. Driver of competitive analyses, customer satisfaction and regular reporting of key performance indicators. A problem solver, skilled in translating corporate objectives into product solutions driving results to scale in complex sectors of healthcare, telecommunications, and education. Career Highlights: Devised and executed go-to market of digital healthcare products in partnership of TriZetto core products, Salesforce and Cognizant Salesforce practice. Led development of the first real-time Salesforce/Core claims system interface/APIs assisting clients in saving millions in automation of customer service and advanced sales automation processes and increasing customer satisfaction through use of analytics, mobile and wearable technologies. TriZetto Innovation Award winner for solution development of software tools for HIPAA/HITECH and AI Specialty Drug Prior Authorization and Prospective Payment Bundling. Oversaw business case development, facilitated buy, build, partner decisions of over 30 software product solutions Responsible for the digital product development of the nation’s first fully accredited distance education university and Co-founder of the nation’s first cable modem services.Specialties: Strategic product portfolio management, market segmentation, stakeholder requirements, product vision, and product roadmap development | Building and leading cross-functional, distributed teams and managing organizational change | Product commercialization, product positioning, inbound and outbound marketing strategies, marketing communications | Onshore and offshore software development management | Business development and partner management, including buy-build-partner strategies to accelerate product portfolios
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