Jim Flaherty
Data Analytics Student Seeking Promotion at Bank of New York Mellon
- Role
- Customer Service Technician at BNY
- Location
- Monroeville, PA, US
- LinkedIn followers
- 500 followers
About Jim Flaherty
Passed Society of Actuaries Exam P in 2017 Passed SOA Exam FM in 2018 Passed SOA Exam IFM in 2019 Bachelor\'s and Master\'s degrees in engineering and experience in multiple industries. Specialties: Microsoft Office, C, HTML, Oracle, XML, Java, AutoCAD, MATLAB, scanning and data entry software, R programming
Experience
Customer Service Technician
Nov 2011 — Present · Pittsburgh, PA, US
Improved productivity and accuracy by ensuring correct data in ARC scans and deposit tickets• Developed queries to obtain check data in transaction registers• Filed Incident Reports online regarding suspicious activity• Managed time and resources with attention to detail to meet all deadlines for recurring assignments with minimal assistance and oversight• Proactively ensured consistency of filing system, applying problem-solving skills to develop, diagram, and implement new file system• Assisted team by sorting and filing IQ Track printouts and boxing old IQ track files• Trained coworkers on incident reports, foreign items and ARC• Entered data from cash transactions into spreadsheet
Education
Robert Morris University
Master's degree, Data Analytics
Community College of Allegheny County
Computer Science
2006 — 2006
Consulting Solutions
Computer Science
2001 — 2001
The University of Texas at Austin
M. S, Electrical and Computer Engineering; solid-state electronics
2000 — 2003
Cistercian Prep School
High School, High School/Secondary Diplomas and Certificates
1987 — 1995
Trinity University
B.S, Engineering Science; Electrical Engineering
1995 — 1999
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