Jim E.

Role
Customer Experience & Technology Leader at IBM
Location
Dallas-Fort Worth, TX, US
LinkedIn followers
500 followers

About Jim E.

Marketing technology executive with 15+ years driving enterprise MarTech strategy…

Experience

  1. Customer Experience & Technology Leader

    IBM

    Jan 2022 — Present

    Leading client digital transformation efforts related to Customer Experience and Journey\'s; leveraging Salesforce including CDP, Marketing Cloud, Sales Cloud, Analytics & Personalization. Focused on outcomes/results from data; improved Sales efficiency, directing investments based on data driven insights, linking promotions to sales, creating new executive dashboards and road maps

Education

  • W. P. Carey School of Business – Arizona State University

    Master of Business Administration (M.B.A.), Economics

    2004 — 2006

  • Babson College

    Omnicom Senior Leadership Program

    2017

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Jim E. — Customer Experience & Technology Leader at IBM in Dallas-Fort Worth, TX, US | Unifers