Jim Cox
Senior Product Owner/Senior Project Manager ✅ SAFe5 Agile Certified ✅ Master of Business Administration (MBA) from University of Chicago ✅ PMP Trained ✅ Increased Revenue for Humana $20M
- Role
- Senior Product Project Manager Safe5 Popm Certified Increased Revenue 20m at Humana
- Location
- Louisville, KY, US
- LinkedIn followers
- 500 followers
About Jim Cox
CAREER SNAPSHOT: Master of Business Administration from University of…
Experience
Senior Product Project Manager Safe5 Popm Certified Increased Revenue 20m
Jan 2021 — Present · Louisville, KY, US
SNAPSHOT:I pivoted into new career path in technology with this leading insurance company as Project/Product Manager and promoted to Senior Product Owner in May 2023. Managed allfacets of new feature development for high-volume Optical Character Recognition (OCR) and Natural Language Processing (NLP) applications. Serve as voice of the customer and primary interface with business units and technology teams. Partner with DevOps teams to anticipate business needs, initiate projects, translate user needs into technical requirements, and deliver improved product functionality. SELECTED HIGHLIGHTS: Provided steady leadership, guidance, and direction to technology teams during turbulent period of 70% turnover within 9 months through consistent open communication and establishing priorities, moving Scrum team productivity from being ranked last to top 3 (of 6) Spearheaded all facets of automated payment processing for largest vendor, which eliminated manual rekeying of invoices per day and 4 contractor positions Pinpointed root cause of OCR processing errors and developed solutions to eliminate redundancy, reducing cost annually Increased revenue $20M after establishing KPI standards, identifying bottlenecks, and collaborating cross-functionally with technology teams to revamp NLP processing Hand-selected to serve as Interim Product Owner of a second team during extended leave of absence, improving employee morale and performance through motivational tactics to boost performance EXECUTIVE STRENGTHS:Strategic Planning and Execution, Cross-Functional Collaboration, Program Management, Relationship Building, Human Capital Development, Lean Process Improvement, Stakeholder Management, Regulatory Compliance, Project Management, Quality Assurance, Budget Management, Risk Management, Master Planning, Change Management, Project Scheduling, Agile and Waterfall Methodologies, Requirement Gathering, Scrum Framework
Education
University of Chicago
Master of Business Administration - MBA
University of Chicago
Bachelor of Science - BS
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