Jim Butorac

About Jim Butorac

Senior Technology Product ManagerA data-driven Product Management and Marketing Professional with fifteen plus years of experience in Go to Market and Product Lifecycle Management (including SDLC) with a track record of managing cross-functional teams and stakeholder expectations by taking digital products, mobile apps and technology products and services from ideation through development, launch and lifecycle. Managed product portfolios P&L of $500M. Researched and managed vendors and partners in technology eco-systems (such as Asterisk, Broadsoft, & ServiceMax/Salesforce) to meet customer requirements. Developed strategies to promote advanced technology solutions in cloud offerings, Software as a Service (SaaS) products and Voice over IP (VoiP) solutions in Agile and Scrum environments. As Voice of Customer champion, have worked with different User Personas to gain understanding of use cases to deliver successful UI/UX. Launched mobile apps and web RTC collaboration tools such as video conferencing, messaging and chat.I have a proven track record of product development, customer acquisition and revenue generation that bring not just top-line, but bottom line results.Feel free to contact me at j••••••••@gmail.com.

Experience

1. Manager, Product Development and Management, Advanced Communications

   Verizon

   Jan 2020 — Present

   Responsible for development of CPaaS (Communications Platform as a Service) and Multi Factor Authentication Products and a portfolio of IP Trunking products for Business Markets. Built business case and gained approval for development of API-driven Voice and Reporting platform. Partnered with Microsoft to deliver Multi-Factor Authentication use case. Partnered with Customer Premise Equipment (CPE) vendors such as Cisco, ADTRAN and Mediatrix to expand SIP trunking product portfolio.

Education

• University of Massachusetts Lowell

  Bachelor of Arts (B.A.), Political Science

• Emory University Continuing Education

  Certification in Business Intelligence

  2017 — 2017

• Vanderbilt University Owen Graduate School of Management

  Master of Business Administration (MBA), Concentration in Marketing

Skills

• Sem
• Multi-Channel Marketing
• Solution Selling
• Crm
• Salesforce.com
• Online Marketing
• Sip Trunking
• Sales Operations
• Support Services Management
• Sip
• Mobile Devices
• Co-Location
• Lead Generation
• Rfp
• Product Management
• Telephony
• Ip Pbx
• Unified Communications
• Contact Centers
• Call Center
• Sales Engineering
• Ivr
• Cloud Computing
• Managed Services
• Account Management
• Marketing Strategy
• Business Development
• Call Centers
• Voip
• Customer Service Management
• Business Strategy
• Strategic Partnerships
• E-Commerce
• Marketing Management
• Cti
• Networking
• Sales
• Management
• Direct Sales
• New Business Development