Jim Bulfin

About Jim Bulfin

CURRENTLY EMPLOYED BY AN ESSENTIAL FINANCIAL BUSINESS. Seeking: Not a Job, but the ability to follow my PASSION; excited to inspire and influence others. Aiming for long term engagement of \"The Brand\", and ultimately creating success for the Team, The Brand and its Investors.\"CX\" Customer Experience begins with You! “Leadership is communicating people\'s worth and potential so clearly they are inspired to see it in themselves. “\" The BEST challenge of being in the hospitality industry is to not only create connections and memories for guests, IT IS to be able to have the guest return, and repeat that excellent guest experience. but make it far more memorable than the last!\"My \"Passion\" stems from delivering Guest experience. Although I have a vast number of \"experiences\" which give me confidence, I am humble in aspiring to continue to master my craft, every day continuing to increase my \"IQ\" and \"EQ\". Over 30 years in the Food and Beverage/Hospitality industry; 20 of which have been in Management.Have been employed by free-standing \"Fortune 500\" Restaurant chains (Brinker International, Universal Studios, Walt Disney World, Loews Hotels, McDonalds Corp.) Had partnership in own business, opened 3 Resorts for Walt Disney World Resorts Florida (Employee of the year)Successfully employed by 4 Diamond Luxury Brand resorts.Successfully Hired, Managed and Trained over 100 employees for the Hottest Pool Destination in the world; Hard Rock Hotel Las Vegas; ReHab.Consulted and worked as Director of Food and Beverage for \"The Clevelander & Essex House Hotels\", the hottest destination in South Beach Miami on Ocean Dr.List of Applications and Media I am familiar with:*Aloha POS *Micros POS *Infogenesis POS *Avero Slingshot *Hot Schedules *HotSos *Guest Tracker *Open Table *IBar Controls *ResPac *Opera Property management systems *Stromberg *EATEC ordering systemsAlso familiar with. Union Negotiation, Purchasing and Procurement, Financial Acumen, Competitive Analysis, Code Compliance, Labor and Human Resource functions.Specialties: Consultation on venue operations; over 30 F&B experience, NightLife, Fine Dining, Fast Food Operations. Hiring, training, documenting, motivating, and development of staff and managers; mentor staff to \"paradigm shift\".money is the RESULT.Assuring that all employees know, and substantiate the value of the Hotels/Resort/Restaurant Brand.A firm believer in the \"Six Sigma\" management style (DMAIC), adding thousands to the bottom line while giving guests the best possible service.CONSISTENTLY.

Experience

1. Retail Sales Finance Manager

   EZCORP

   Nov 2012 — Present · Las Vegas, NV, US

Education

• Middlesex College

  Associates, HRI Management

  1981 — 1983

Skills

• Hospitality
• Yield Management
• Union Environment
• Hotels
• Catering Sales
• Revenue Management
• Restaurants
• Hospitality Industry
• Food
• Emotional Intelligence
• Contract Negotiations
• Hospitality Management
• P&L
• Micros
• Qualitative Research
• Banquets
• Staff Training
• Fine Dining
• Team Management
• Food Safety
• Guest Satisfaction
• Leadership Experience
• Procurement
• Catering
• Culinary
• Financial Analysis
• Hiring
• Organizational Leadership
• Service Management
• Guest Service
• Documentation
• Menu Development
• Restaurant Design
• Chef
• Executive Management
• Pre-Opening
• Market Analysis
• Restaurant Management
• Forecasting
• Resorts