Jim Wilhelm
Director of Strategic Partnerships at Balto
- Role
- Director of Strategic Partnerships at Balto
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Jim Wilhelm
As Head of Channel at Balto, the #1 real-time guidance platform for contact centers, I help our partners and channel network to achieve their goals and solve their challenges with the power of AI. I have over four years of experience in sales and business development, working with various industries and markets.I am passionate about delivering exceptional customer service, increasing conversions, and decreasing ramp time for contact center teams. I have been recognized as the 2022 Balto St. Louisan of the Year for my outstanding performance and contributions to the company and the community. I am always eager to learn new skills and technologies, and to collaborate with other professionals and experts in the field.
Experience
Director of Strategic Partnerships
Feb 2026 — Present · Pittsburgh, PA, US
Education
Baldwin Wallace University
Bachelor's degree, Sport and Fitness Administration/Management
2013 — 2017
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