Jim Szabo

Behavioral Health Business Segment Lead @athenahealth

Exeter, RI, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2026 — Present

Behavioral Health Business Segment Lead @athenahealth

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Boston, MA, US

Leading athenahealth’s behavioral health segment strategy to help reduce complexity for organizations navigating an increasingly demanding care environment.

EDUCATION

1994 — 1996

Rhode Island College

Master of Social Work, Clinical Social Work - Supervision and Practice. Public Health Policy.

N/A

Rhode Island College

Master of Social Work (MSW), Clinical, Public Health Administration

ABOUT JIM SZABO

Healthcare strategy and transformation leader with deep expertise in behavioral health, integrated care, and digital health. My career spans health systems, consulting, and product development, with a consistent focus on improving how people access, experience, and move through behavioral health and adjacent clinical environments.I guide complex, multi‑stakeholder initiatives across clinical, operational, and technical domains—bringing structure to ambiguity, aligning diverse teams, and delivering measurable, system‑level results. My work blends analytical rigor, business case development, and behavioral health domain expertise to strengthen workflows, improve access, and enable data‑informed decision‑making.I bring a combination of perspectives that is uncommon in the behavioral health and healthcare strategy landscape:• Behavioral health operations and clinical leadership — decades of experience across outpatient, community‑based, inpatient, and integrated primary care settings, including system‑wide redesign of access, documentation, care pathways, and revenue integrity.• Consulting and transformation — directing large‑scale redesign efforts, governance structures, and executive decision‑making across perioperative, emergency, inpatient, and behavioral health environments.• Digital health and AI‑enabled operations — leading multi‑site discovery, workflow analysis, and cross‑functional delivery of AI/ML‑supported tools that improve throughput, documentation quality, and clinical efficiency, with a strong focus on behavioral health use cases.Across roles, I’m known for translating complex clinical and operational needs—particularly in behavioral health—into actionable strategies, roadmaps, and change‑management plans. My work consistently drives improvements in access, patient flow, operational efficiency, and financial performance.As a Licensed Independent Clinical Social Worker (LICSW) and Lean Six Sigma Black Belt, I bring a data‑driven, user‑centered, and outcomes‑focused approach to every engagement. I’m committed to advancing behavioral health, integrated care, and digital solutions that meaningfully improve patient and provider experience.

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Jim Szabo — Behavioral Health Business Segment Lead at athenahealth in Exeter, RI, US | Unifers