Jim Sopko
Currently looking for ITSM or IT Infrastructure Mgmt. role
- Role
- Avp-global Manager -it End User Support Services at Sompo
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
Experience
Avp-global Manager -it End User Support Services
Apr 2018 — Present · Charlotte, NC, US
Manage Global ITSM Organization: Global Helpdesk (manage outsource agreement, and delivery). Three regional desktop support teams; America Region 1(N.E US), America Region 2(S.E. to W. US) and EMEA. & End Point Systems Engineering teams,
Skills
- Itil
- Incident Management
- Outsourcing
- IT Service Management
- IT Management
- Vendor Management
- Service Delivery
- IT Operations
- Information Technology
- Managed Services
- Integration
- IT Outsourcing
- Networking
- Virtualization
- Data Center
- Disaster Recovery
- IT Strategy
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