Jim Simmons
Operational Executive | Driving Strategic Excellence & Transformational Growth | Champion of Analytics, Innovation, and Technology Integration
- Role
- Co-founder at Wfm Labs
- Location
- Loveland, OH, US
- LinkedIn followers
- 500 followers
About Jim Simmons
Welcome! I am an accomplished Operations Executive with a proven track record of…
Experience
Co-founder
Jan 2023 — Present
WFM Labs is an organization formed by workforce management & customer service professionals seeking to reinvent the next-generation approach to successfully operating contact centers. The community examines the workforce management framework in a new light, where employees are prioritized first and where automation & simulation technologies can be leveraged to benefit employees while delivering superior results to customers & shareholders.
Education
Thomas More University
Bachelor of Business Administration (BBA)
2002 — 2002
Skills
- Operations Management
- Financial Services
- Financial Analysis
- Reporting & Analysis
- Business Analysis
- Vendor Management
- Forecasting
- Project Management
- Business Process Improvement
- Six Sigma
- Credit Cards
- Cross-Functional Team Leadership
- Change Management
- Analytics
- Risk Management
- Strategy
- Training
- Process Improvement
- Analysis
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