Jim Selner

Veteran, Aviation Professional

Role
Customer Relationship Management Manager at Airbus
Location
Mobile, AL, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Jim Selner

Senior Aerospace Manager with extensive Program Management experience managing multiple projects simultaneously, maintaining cost, schedule, and technical performance through proactive identification, and mitigation of risk throughout the life cycle. My technical expertise is in cradle to grave program management of multiple aircraft modifications and new aircraft completions including integration of specialized missions systems, and ISR. I have experience leading projects in turbine engine on-wing support, overhaul, and repair, as well as heavy airframe maintenance, interior refurbishment, and new aircraft completions. My strengths include serving as the single point of contact for all stakeholders, leadership across functional areas, and risk management. I am also skilled in aviation product support, aviation service center resource planning, material stream planning mangement, and aerospace personnel leadership from technicians through CEO management. Additionally, I am experienced coordinating aircraft modification certification efforts with DER, DAR, ODA, and repair station Chief Inspector to include coordinating efforts for parts qualification through safety and flame testing. Experienced in FAA airworthiness (i.e. PMA, STC, DER/DAR approvals, A/C return to service). I am proficient in Microsoft® PowerPoint, Microsoft® Word, Microsoft® Excel, Microsoft® Project, and Visio.In my current position I serve as Head of Airbus Helicopters Incorporated Service Center Network for North America. The position requires the ability to lead, influence, and form relationships with personnel from the CEO to technicians working on our product line. Additionally it, requires analytical decision making skills which influence the very core of the success of Airbus Helicopters, Incorporated Customer Support.

Experience

  1. Customer Relationship Management Manager

    Airbus

    Sep 2022 — Present · US

Education

  • Embry-Riddle Aeronautical University

    Professional Aeronautics, Aviation/Airway Management and Operations

    1992 — 1995

  • AS9110 Aerospace Quality Management Systems Lead Auditor

    Non-Degree Certification Course, AS9110 Aerospace Quality Management Systems Lead Auditor

    2018 — 2018

  • University of Phoenix

    MBA, Business Administration and Management, General

    2005 — 2007

  • General Electric Six Sigma Green Belt Course

    Six Sigma

    1999 — 2000

  • PMP Boot Camp

    Project Management Professional Prep Course

    2007 — 2007

Skills

  • Commercial Aviation
  • Best Practices
  • Leadership
  • Military Aviation
  • Program Management
  • Supply Chain Management
  • Process Scheduler
  • Aircraft Maintenance
  • Civil Aviation
  • Aerospace
  • International Relations
  • Six Sigma
  • Supply Chain Optimization
  • Proposal Writing
  • Visio
  • Operating Budgets
  • Analytical Processes
  • Relationship Management
  • Government Contracting
  • Critical Thinking
  • Value Stream Mapping
  • Process Improvement
  • Creative Writing
  • Roi Management
  • Contract Management
  • Team Leadership
  • Ms Project
  • Project Management
  • Roi Optimization
  • Communication
  • Operational Planning
  • Resource Management
  • Project Planning
  • Communication Skills
  • Liaison
  • Business Aviation
  • Lean Manufacturing
  • Flight Test
  • Lessons Learned
  • Operations Management

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Jim Selner — Customer Relationship Management Manager at Airbus in Mobile, AL, US | Unifers