Jim Rubadue

About Jim Rubadue

Experienced senior executive with a demonstrated track record of working in SaaS based healthcare businesses in private equity and venture backed companies. Recent exits have generated more than $1B in value for shareholders and investors.Proven experience in scaling and integrating organizations with an emphasis on metrics supporting client satisfaction, revenue growth, quality, services profitability, agile methodology and leadership development. Managing all aspects of the organization to drive value to the client through outstanding service, messaging, and product delivery.Current accomplishments include leading OnShift through a period of significant growth, a successful liquidity event, and leading the organization through leveraging of synergies between the two organizations. Previously experience includes building, scaling and achieving an industry leading Customer Success organization. In addition, leading OnShift\'s Engineering and Product teams through product acquisitions and integrations as well as organizational efficiencies.

Experience

1. Chief Executive Officer

   SCT Operations, Inc.

   Sep 2024 — Present · Cleveland, OH, US

Education

• John Carroll University

  Bachelor’s Degree

  1988 — 1992

Skills

• Account Management
• Business Analysis
• Marketing
• Process Improvement
• Sales
• Budgets
• Mergers & Acquisitions
• Mobile Devices
• Management
• Strategic Planning
• Banking
• Call Centers
• Leadership
• Enterprise Software
• Call Center
• Integrated Marketing
• Acquisitions
• Financial Services
• Mergers
• Customer Experience
• Strategy
• Program Management
• Relationship Management