Jim Reddon

Business Development @Packleader Bpo

CA

Seek out strategic partners and other influencers in key industries to contract with external service provider to enable business growth and development. Once sourced, operationalize, and integrate activities, maintain relationships, ensure quality, and build the business.The Company:Packleader BPO is an experienced player in Business Process Outsourcing and has been providing services in Australasia for more than a decade to large corporate clients in energy and telecom including Vodafone, Origin Energy, NIB Australia, and AGL Energy.Packleader can provide a superior service, at below market rates, utilizing best in practice processes, from a reliable and proven facility.Our processes have been successfully audited and confirmed by firms like Ernst & Young, Deloitte, and others.While we are not a new company, our expansion into the North American market is an emerging opportunity.Our value to customers is simple; because of our location we have the best staff in the BPO business. Our experienced staff are formally educated in English as a first language from their earliest days in school. We offer our team a living wage+ and have a very low turnover of staff compared to other BPO firms. Most importantly, our staff are energetic, enthusiastic, and motivated to provide superior results to our clients, it is fundamental to their culture as Fijians. At Packleader we have a service culture, not a work culture.

Project Management Institute (PMI)

Project Management Professional (PMP), Project Management and Agile Management Practice

University of Wisconsin-Stevens Point

Master Class in Aquaponics

University of Windsor

Bachelor of Commerce (B.Com.), Accounting & Finance

Western University

Bachelor of Arts (B.A.), General