Jim Paradiso
AVP Branch Manager - Santander
- Role
- Branch Manager Starr Coach at Santander US
- Location
- Bethlehem, PA, US
- LinkedIn followers
- 500 followers
About Jim Paradiso
A highly accomplished, results driven and determined goal oriented professional. A strong…
Experience
Branch Manager Starr Coach
Nov 2011 — Present
Charged with providing the daily leadership, direction, and motivation to a branch team in order to achieve the production goals established for the day. Provide daily coaching and training around activities and behaviors that drive the required sales results. Promote a high level of customer satisfaction, retention, and referral by enhancing the customer experience and delivering a customer value proposition unmatched by the competition. Support employee development with tailored coaching and developmental activities to ensure retention, engagement, and advancement. As a STARR Coach, provided direct coaching support across the retail branch network to ensure critical behaviors and activities of a sales, service, and coaching process are learned and executed daily.
Education
Penn State University
BS, Mathematics
1982 — 1986
University of Scranton
MBA, Finance
1987 — 1991
Skills
- Coaching
- Recruiting
- Small Business Lending
- Strategic Planning
- Lead Generation
- Sales Operations
- Budgets
- Finance
- Customer Service
- Forecasting
- Cold Calling
- Financial Analysis
- Training
- New Business Development
- Mortgage Lending
- Credit Analysis
- Credit
- Retail Banking
- Account Management
- Performance Management
- Financial Services
- Sales Management
- Relationship Management
- Commercial Lending
- Marketing
- Leadership
- Mortgage Banking
- Consumer Lending
- Executive Management
- Sales
- Banking
- Business Development
- Risk Management
- Strategic Financial Planning
- Underwriting
- Residential Mortgages
- Talent Acquisition
- Portfolio Management
- Insurance
- Selling
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