Jim Ogden

About Jim Ogden

I\'ve been working in the airline industry for many years - first at American Airlines…

Experience

1. Director, Arc Corporate Intelligence Global Sales

   Airlines Reporting Corporation (ARC)

   Mar 2021 — Present · Arlington, TX, US

   Responsible for leading the global sales effort for ARC’s new data-as-a-service (DaaS) solution – ARC Corporate Intelligence (ARC CI). ARC CI is a data solution that informs the airlines’ corporate sales group how their corporate customers are performing – i.e, are they meeting their market share requirements based on their corporate contracts. • As the ARC CI salesperson, I am responsible for guiding the customer through the entire sales process: from cold-calling a prospecting airline customer to closing the sale – including multi-million-dollar contract negotiations. • ARC CI is a global data solution, and my territory is world-wide - I call on and service prospective customers in all corners of the globe. • Given the inter-airline relationships that exist both with airline alliances and joint ventures, I work with the different airlines within a JV to provide a coordinated solution. • A key part of my responsibilities is to work closely with the ARC CI Product team. I ensure that our customers’ data needs and future product requirements are included in the solution’s development and delivery. • Given ARC CI’s newness to ARC, I work with a wide variety of departments across the ARC organization to ensure ARC CI is properly positioned both inside and outside ARC – these groups include: Legal, Strategy, Pricing, and Marketing. Beyond my ARC CI responsibilities, as an airline commercial group subject matter expert, I provide guidance to ARC leadership and other product teams regarding strategy and tactical planning. This guidance includes how to best develop aviation data and software solutions for airline eco system – e.g, airport, manufacturing, DMO, finance, and tech customers.

Education

• The University of Texas at Arlington - College of Business Administration

  Master of Business Administration (MBA)

• The University of Texas at Arlington - College of Business Administration

  Bachelor of Business Administration (BBA)

Skills

• Aviation
• Customer Service
• Public Speaking
• Microsoft Office
• English
• Project Planning
• Strategic Planning
• Microsoft Word
• Operations Management
• Outlook
• Microsoft Excel
• Powerpoint
• Negotiation
• Research
• Teaching
• Leadership
• Airlines