Jim McCullough
- Role
- Sr Manager, Ux Research at ServiceNow
- Location
- San Diego County, CA, US
- LinkedIn followers
- 500 followers
About Jim McCullough
I am a seasoned technology professional with extensive experience in Research, Design and…
Experience
Sr Manager, Ux Research
Jan 2019 — Present
I am currently leading a talented team of mixed methods researchers, exploring the space of digital transformation and the future of work. We partner with Designers and Product Teams to create exciting, next generation products for the ServiceNow IT portfolio.
Education
Carnegie Mellon University
Master, Human Computer Interaction
2003 — 2004
Massachusetts Institute of Technology
Seminar Course, Entrepreneurship/Entrepreneurial Studies
2007 — 2007
UC San Diego
M.S., Mechanical Engineering
1993 — 1995
UC San Diego
B.S., Mechanical Engineering
1988 — 1993
Skills
- User-Centered Design
- User Research
- Usability
- Information Architecture
- Usability Testing
- User Interface Design
- Mobile Applications
- User Interface
- Start-Ups
- Product Design
- Human Computer Interaction
- Interaction Design
- Rapid Prototyping
- Product Management
- User Experience
- Service Design
- User Experience Design
- Experience Design
- Persona
- Design Strategy
- Contextual Inquiry
- Design Thinking
- Usability Engineering
- Wireframes
- Agile Methodologies
- Heuristic Evaluation
- Entrepreneurship
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